Contact Us

If you have questions about tickets or your order please contact the North Iowa Bulls at:

Mason City Arena Address:

111 S Washington Ave
Mason City, IA 50401

Mailing Address:

100 S. Federal Ave, Suite 118
Mason City, IA 50401

Ticket Policy

In the case of extreme circumstances, games may be postponed or cancelled before the game's original starting time. This information will be communicated via the website, Facebook, and Twitter. 

RAIN CHECKS (if a game is postponed or cancelled):

For non-season ticket holders, your tickets may be exchanged for a Bulls Regular Season home game for tickets of equal or lesser value (subject to availability).

If this occurs, we recommend exchanging tickets in advance of the game you wish to attend. They can also be exchanged just prior to the game you wish to attend. Tickets must be exchanged at the North Iowa Events Center Box Office. Please call ahead for non-game day box office hours 641-423-GOAL.


For season ticket holders, your tickets ARE NOT eligible for exchange. Your season ticket package included all regular season home games. No Ticket Wasted Policy: Season Ticket Holders can exchange unused season tickets at the box office.

Privacy Policy

We consider the privacy of our visitors to be extremely important. This privacy policy document describes in detail the types of personal information is collected and recorded by and how we use it.

Log Files

Like many other Web sites, makes use of log files. These files merely logs visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’s analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies uses cookies to store information about visitors’ preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors’ browser type or other information that the visitor sends via their browser.

Children’s Information

We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately (using the contact in the first paragraph) and we will use our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there. This policy does not apply to any information collected offline or via channels other than this website.


By using our website, you hereby consent to our privacy policy and agree to its terms.


This Privacy Policy was last updated on: Friday, September 9th, 2016.

Should we update, amend or make any changes to our privacy policy, those changes will be posted here.

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